Atrium Banquet Reviews
Reviews from our amazing clients.
“I don’t even know where to start..
After only a few minutes of sitting and meeting with the CEO/Owner Alex, my husband and I knew this was someone who was so dedicated to their clients and would ensure they had an outstanding wedding day.
Even though we unfortunately could not have our wedding at the Atrium’s beautiful facility due to the fire, Alex and Tyler worked day and night to ensure we had somewhere else to have our special day. There were times when our family tried to sway us to find other venues, even got frustrated with us at times, but we knew we wanted to remain an Atrium client. The service and quality is like no other.
Alex and Tyler pulled through and found us somewhere else to host our wedding, and although it was not the Atrium, our day was just about as perfect as it could be. Tyler even came to our ceremony at the Royal Botanical Gardens to ensure everything ran smoothly.
The food.. WOW! Our guests are still talking about it. This is not your typical banquet hall wedding food, it’s (as our parents referred to it) “fine dining”. The portion sizes are great, the presentation is excellent, and the taste of the food is amazing!! The service provided by the Atrium staff is incredible, after working in the restaurant industry for over 11 years the service was very important to me. The Atrium wait staff and bartenders are so attentive, friendly and always have a smile on their face. I even had a guest comment “Our waiter made our dinner so enjoyable, he was so friendly and made us laugh”.
The feedback we received was so great, it made me very happy that not only my husband and I, but that our guests had an unforgettable experience. It was said many many times to have been “the perfect wedding”.
I don’t know how to thank Alex, Tyler and the Atrium team for making our day so special and one that we will absolutely never forget, we have nothing but love for them and truly consider them family. We will be lifelong clients and hope to work with them for future events.
Alex, Tyler and Atrium team THANK YOU again SO much!
Sarah & Steve Schotel”
“Best venue…EVER!!!. When every guest that was at our reception tells us how fantastic the food,service and reception on a whole was even up to almost a year later. That has to tell you something about the Atrium staff and how prepped they are for any function. Alex always says welcome home when you arrive and that isn’t a saying that is how you feel and are treated. Thank you Alex and staff,you made our special day the memory that my wife and I have hoped for and more.
“I can’t express how much We love everything about the Atrium.
This is a place where some start a beginning with friends and family and where others gain more family!!!
Alex and the entire Atrium team are the best and are like a second family … from compassion, dedication, quality of food service they deliver consist unconditional stellar treatment.
They make you feel at home and if we could do it all again we would do it at home with the Atrium
“The wedding reception was fantastic! Everything we could of asked for and more.
The guests were all very impressed with the level of excellence of the serving staff and how amazing the food is. My sister boyfriend who is a chef himself and hosts large events was very amazed as well! He said you could tell how well the staff were trained based on the job they did.
All the guests kept raving after the event about how it was the most amazing food they have ever had. We have not stopped hearing all the great feedback about everything.
We again just wanted to say thank you for everything. Since day 1 you made us feel at home and more than comfortable. You never pushed us into a decision and we never felt forced into anything. You allowed us to make the event exactly how we wanted and than delivered us exactly what we wanted. Even with the added stress of moving the location due to the building fire! Not once did we feel stressed with the reception. It truly was a stress free package. You handled everything just like you said you would and went above and beyond our greatest exceptions.!
We will be sure to attend any future events at the Atrium as the Atrium way is absolutely 5 Diamond! (stars cant describe it enough!)
Thank you again,
Braeden & Cara King”
“We had our wedding at the atrium on May 26, 2017. It has almost been a month and our guests are still raving about their experience. Since day 1, the Atrium was extremely attentive and accommodating to our needs. On our first sit down meeting with Alex, he explained to us that this is our day and his team and himself will be there for us every step of the way to ensure this day was magical and that we did not stress in any way; and that they were. After the unfortunate fire at the Atrium, 14 weeks before the wedding we thought we would have to start back at square one, but Alex and his team were quick to touch base with us and work with us to make sure we still received the Atrium experience. They worked their hardest to find us a new venue that suited most of our needs, and definitely got creative to make sure all of our boxes were checked. The food options that the Atrium allows you to chose from when creating your menu is like nothing we have ever seen offered anywhere else. Alex and his team really made us feel comfortable with them, which enabled us to be open and honest about how we felt and what we wanted.
Every time we see someone who attended our wedding, we hear more and more of what they enjoyed about our night. Some of the guests statements were that the bartenders were extremely friendly and entertaining, the professionalism of the servers was way above average, and the fact that they have never been to a wedding where there are seconds offered on every course during dinner service. Of course the food was amazing and we have heard more than once that it was the best food ever at a wedding, especially since it was not your average bland wedding food. Definitely a high class dining experience.
Alex and his team were so quick to get back to us when we had questions or an idea we wanted to incorporate into our day. We really owe a huge thank you to Tyler, one of Alex’s staff, who was assigned to work with us. Tyler was there to answer all of our questions and he worked extremely hard to ensure everything went smoothly so our guests and ourselves were happy throughout the night. Tyler really stepped up to ease so many of our worries when we had to switch venues and hotels. We can not thank him enough!
Overall we had an amazing time working with the Atrium team and I will continue to recommend the Atrium to anyone who is looking for the perfect wedding planning experience!
Laura and Chris Herbert”
“Dear Alex, Tyler, and the Atrium Staff,
Christian and I can’t find the words to properly thank you all for your hard work and effort in making our wedding day perfect. We are so glad that we trusted you with our wedding reception. We knew there wasn’t any other way, even if we could not have our reception at The Atrium facility itself. You were there for us from day 1 when we booked in October 2015 and you continued to be there for us when you looked for an alternative venue for our reception. You answered all of our questions and made sure it was as stress-free as possible. And it did not stop there, you went above and beyond just to make sure the space looked perfect, the food tasted excellent and that the whole evening went well. As we mentioned in our speech, wherever family is, that is where home is. You are family to us and when we were at our reception at the other venue, it definitely felt like we were home because you were there.
Once we got to the venue, we felt relieved that we won’t have to worry about a thing. The decor looked awesome, everything was set up very nicely and most importantly, the guests were having a great time. All of the staff were well-trained, professional and very attentive to what we needed. The food was awesome and we can say that we did not go hungry!
From the bottom of our hearts, thank you so much for everything that you have done for us and for giving us one of the most memorable experiences we’ve ever had.
Christian and Azalea”
“Good evening, Team;
It would be an understatement to say we were impressed with the experience at our tasting last night.
The level of attentiveness and professionalism in the service we received exceeded our expectations. The night was well thought out and personalized to all our preferences.
Alex told us to expect great service and he and his team definitely delivered on that promise.
Another assurance given to us by Alex was regarding the food. With the father of the bride being a Chef, the pressure was on and believe me when I say that it takes a lot to impress my dad. Once again, Alex and his team delivered – the food was exceptional all the way through our tasting and our families left the night raving about how great the food was.
Last night was a little preview into our special day and we are beyond excited for the rest of our friends and families to get the ultimate Atrium experience!
We cannot thank Alex and his team enough!!!
Heba & Hussein”
“Dear Alex and Atrium Staff,
We cannot say it enough but thank you so much for everything you did for us on our special day! We haven’t be able to stop thinking about how perfect it all was, and we mean everything! From how beautiful the room looked just as you walked in, how welcoming and attentive everyone was to all our guests, to how amazing and delicious the food was. Oh, and how can we possible forget the tasty drinks (broken down golf carts) that kept appearing before our eyes. Alex, we truly couldn’t have picked, not only a better venue to host our wedding, but also a better team that made the whole evening beyond enjoyable and worry free. Sadly we were not able to meet all the faces that had a role in helping make the night so great, but the ones we did get a chance to char with, definitely made a lasting impression! We have been getting compliment after compliment from our friends and family about how wonderful everything was. In all honestly, we are beyond happy with how everything went, and we couldn’t have asked for a better experience! We are going to quickly mention a few people that we got the pleasure of meeting and knowing, starting with the most famous lady of the night other than the bride of course. Vanessa, you were such a joy to be around. All the family members have mentioned how great you were, so thank you so much! Ray, it was a pleasure having you around; you are so personable and respectful. It was great and comforting knowing you were around! By the way, thanks for the drive to the hotel. Nas, what can we say. From the moment we got to meet you and share stories about Brantford and your dogs, we knew we wanted you to be part of our wedding. All of you are the reason why we had such a great time and why we hope we can come back and celebrate at the Atrium some time. Last, but not least, Alex, the man himself; thank you just doesn’t cut it. You made us feel like family from the beginning to end; you made all our decisions easy ones, you even put up with some parental difficulties. You truly have an amazing team of dedicated people with you at the Atrium. Once again, thank you for everything!
All our love and appreciation,
Chris and Cosette Alward”
“Alexandre Figueiredo and all amazing staff at Atrium Banquet
Please display this thank you proudly! All members at Atrium Banquet have made this mother of Groom and mamma #2 of Bride just beam with pride. All the parents and Bride/Groom entrusted you with our closest friends and families and glad we did. You and your staff were absolutely professional, polite, friendly, personable, courteous and provided impeccable hospitable service. We received almost royalty and white gloves treatment. The food was exceptional, every single mouthful (more than enough). For the chefs, we thank you for your expertise! To the chefs, “the salmon was so good I was mad at myself that I couldn’t finish it”. Quoted from my brother a chef of 27 years. The wedding cake and its presentation table was so beautiful, one more piece of elegance that was provided. The reception room WOW, amazing, beautiful, awesome, exquisite, elegant, elaborate are some of the words from some of the guests. The staff, what can I say. They were just incredible, providing immediate response and assistance to all guests. From food and drinks, to coat and shuttle service. They were just on top of absolutely everything instantly. Alex, you have an incredible staff and starting with yourself made our children’s wedding and reception JUST PERFECT! A very special thank you from Aunt Hazel and all who were at table 6 to the happiest, friendliest, most professional person who assisted them all evening. I do not want to call him a server or waiter. He’s more, an exceptional Atrium Banquet Ambassador. Let him tell you the funny story of trying to serve Aunt Hazel peas with her dinner.
In closing, thanks for the wonderful magical evening. This entire family will not hesitate to recommend you and each and every staff member.
Thanks a million!
The pleasure was mine!
Mrs. Minnie Jones
Just wanted to thank you for allowing us to celebrate with our Atrium family once again. Adam and I have made so many amazing memories over the last two years at the Atrium that we could not think of a better place to ring in the New Year! Once again you outdid yourself…it was absolutely beautiful in there, the attention to detail in all aspects was truly remarkable.
Obviously we also have to acknowledge the incredible staff, every visit to the Atrium is truly like going to visit family (in the best way possible). We are always welcomed with a smile by each member of your staff and have had the privilege to connect with other members of your staff building many lasting relationships. The service they provide is second to none, and this was definitely the case on New Years. They made sure everyone felt at home going above and beyond to make sure everyone’s needs were met. We had the honour of having Bianca serve us for the night and everyone was so impressed by her service and ability to make everyone feel so comfortable. The bartenders also did an amazing job making sure they delivered fast service but also taking the time to make sure everyone was happy and having a good time.
Alex, you work so hard to make sure that each event the Atrium holds blows everyone away and that commitment really does show every time.
I know I have said it before but words cannot express how lucky we are to be able to call the Atrium home. Thank you once again for throwing such an amazing party to bring in 2017…everyone had a blast! We love you guys and cannot wait until the next time we get to celebrate at the Atrium.
Kelly and Adam Malley”
“We truly are humbled by the show of love and support that we have received a year later since the night it all began at the Atrium Banquet Centre. Alex and his staff blew our minds again. We had the same amazing feeling of passion, dedication and compassion for how our special day should be. We had our anniversary lunch today and I can’t believe how amazing everything still is, it’s actually grown even more from the decor to amazing accents etc. Alex I love your passion and values and you can tell that your desire to satisfy your clients is not only in you but your staff as well. You truly are like an extended family to us and we can’t wait to share more memorable moments with you.
All our love,
Christen & Earl Jones”
“When my son and his new wife got married they used the services at the Atrium Banquet & Conference Centre. Both me and my wife of 47 years had waited a long time for this to happen to a point I was worried that it would never happen. Then my son met the right women and they decided to get married. From the time me and my wife arrived at the Atrium Banquet & Conference Centre we were astounded by the staff and Alex the owner. I watched as they took extremely great care of my new daughter-in-law and my son as they lacked for nothing. I would also like to add that they were very attentive to the parents of the bride and groom. This is all before the wedding started and when the wedding did start things just got better. The service by Alex and his staff was second to non, the food some of the best I have ever tasted and that is saying a lot as I am no stranger to great food. The staff went out of there way to be very personal with all of the family members and guests. IF you are looking for the best place to hold your wedding and have memories for a life time then I would suggest you use the services at the Atrium Banquet & Conference Centre. We not only gained a new daughter and granddaughter but now have the happy memories we always wanted.
My greatest congratulations the Atrium Banquet & Conference Centre and staff may you make others just a happy as all of us are.
James Jones Father of the Groom”
Not sure where to begin… From the moment we met you and took our first tour of the Atrium, we knew we found the place where we wanted to host our wedding reception.
You welcomed us with open arms, and told us to think of the Atrium as our home and your staff – our family; and that we did.
Having the pleasure of working with you and your staff on many weddings and events through out the last year and a half – we have connected with each member of your staff and built many long lasting relationships. Every time we would walk in the Atrium, each member would greet us, and let us know how excited they were for our big day – and how they wanted to make sure they were there for us so everything would be perfect! Both you and your staff definitely held this promise.
We cannot thank you and your staff enough, each member went above and beyond for us and exceeded everyone’s expectations. The service at our wedding was exceptional! Each member took the time to introduce themselves to each guest and make sure everyone was looked after. To this day each of our guests are praising the staff members of the Atrium, and letting us know that our wedding had the best service they have ever received at an event.
Nas – from the moment we met you we became fast friends, and had full trust that you would do everything in your power to make sure we had the night we always imagined. Over the past year and half we have read so many reviews praising your service at the Atrium, and we knew we had a great guy to help lead our day – however, you still blew us away. You not only acted as our coordinator, you fulfilled many random requests from us and family – with a smile, and most importantly you were a true friend. Thank you for all of your hard work.
In addition to praising your wait staff – we must make mention of your culinary team.
Chef Edward – your food is OUTSTANDING! You can taste the love that you put forth with every meal. Thank you for being so kind to us, and always making sure we are well fed. Countless times we have been working at the Atrium and we have either gone home with a full stomach or a bucket full of pasta! Each and every time was delicious.
The food at the wedding was unlike anything we have ever had – each of our guests raved about the food and how everything was top notch! Everyone is still craving Atrium food and want to go back for more.
Alex, You must be so proud of the company you have built and the staff you have employed. You can tell that the Atrium is your passion, and your clients mean everything to you. From the beginning we have felt so comfortable with you, and knew you would make sure we had everything that we could imagine. Thank you for checking up on us throughout our journey and guiding us through the crazy wedding world – not only as the owner of the Atrium but as a friend.
We wish you nothing but success – which we know you will have! And we will continue to rant and rave about the Atrium any chance we get.
Meaghan & Joshua Berdak”
“Good Evening Alex,
We had the privilege of attending Nelly and Dave’s wedding on Sunday September 4th 2016 at the Atrium. We have attended a couple events at the Atrium, New Year’s Eve, the open houses, and the most memorable one would be our wedding last month, and every time we were blown away. The place looked amazing for Nelly and Dave. The way everything was set up for the ceremony and the reception were beyond amazing. Everything looked outstanding, and was planned so well. The ceremony went so smoothly, and timed perfectly. The food was absolutely amazing like every time we have had the chance to have it. The service was beyond anything someone could expect or ask for. Your staff made sure that everything was perfect which it always is, and made sure that Nelly and Dave got what they needed. You have an amazing staff working for you Alex. We would recommend Atrium 150% to anyone that we know that are looking for a banquet hall to hold an event at. Every event we have attended has been amazing and we can’t wait for our next chance to come back, we always feel welcome when we see any of your staff members.
Ashley and Paul”